1. First we will book a survey with you for a specified date and time, we keep our times specific to ensure minimum disruption to your day.

  3. Next we come over and carry out the survey usually this only takes around 20minutes. If we are running late to the traffic or the previous job going over we will call and let you know. Our priority throughout is to keep you in the loop with what’s going on.

  5. We then quote a price which will be delivered by E-mail, text and post. You will be called to ensure you have received the quote

  7. If the quote is acceptable you can then book solely at your convenience

  9. When our engineer comes to carry out the work you will be asked to sign the quote at the start and then sign a satisfaction form at the end of the job. We will call you back between 1-2 weeks to ensure you are still happy with the work carried out.